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Canton

Work at Home

Customer Success Specialist

Canton, Georgia - 04 Dec, 2019
  • Mommy Jobs Online
  • Remote

Description

Mommy Jobs Online (mommyjobsonline.com) is now seeking a professional remote Customer Success Specialist.

Responsibilities
Provide a proactive and a thorough customer service experience through email, chat and phone on all customer support needs; i.e., functionality questions, troubleshooting issues and configuration best practices.
Continuously maintain an expert level knowledge base on the platform
Creation and management of external documentation
Continuously work to improve training content, webinars, and tools accessible to the users
Diagnose issues/bugs and provide detailed testing evidence to the Product / Development Teams
Engage in proactive user communications for new features, reports, etc.
Lead and manage all efforts in getting the Avianis platform fully implemented into small to medium fleet size operations

To Become An Agent

*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLDebraM when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

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