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Tolstoy

Finance Jobs

Remote Tax Software Customer Service Rep (flexible)

Tolstoy, South Dakota - 29 Jan, 2020
  • Remote Flexible Jobs
  • Contract

Description

Remote Flexible Jobs (https://remoteflexiblejobs.com) is seeking for someone to fill the position of a Remote Tax Software Customer Service Representative.

This is a remote independent contractor role which provides personalized tax preparation software support through inbound phone calls and video customer service and technical support, handling technical support questions via phone, with video capability.

Help customers who are working on tax returns with both product and software inquiries, as well as with tax software questions and calculations. Focus on interactions regarding software navigation, plus assist customers with locating prior years’ returns and amendments.

Accurately assess customer requests outside of preference scope of work and route to appropriate team for customer resolution. Works in a fast-paced, work-at-home, customer service environment.


​RESPONSIBILITIES:

Excellent verbal and written communication skills.

Positive attitude, flexible and adaptable to change.

Ability to research, navigate and locate answers from web pages and resources independently in a variety of different situations.

Ability to effectively communication, based on a customer’s mindset.

Demonstrate a sincere desire to assist customers and put their needs first.

Contractors must be able to work at least 20 hours a week on this program during the client’s operating hours of 7 a.m. to 11 p.m., Monday through Sunday.

SALARY: $41.75 per hour


Let's Get Started!

Apply and register today at https://remoteflexiblejobs.com/join-now and select the Remote Professional Job Network.

Please reference user code RFJTanyaPhilip.

Please contact our office staff at 1-405-633-0079 if you have any further questions.

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